Reason Codes and API Error Message

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OCR Reason Codes
Status Code
Status Message
Description
1
pass
Confident about the content read
0
manual check
Not confident about the content read, pending manual check
Signature Reason Codes
Status Code
Status Message
1
no signature detected
2
shade/background
3
multiple pic detected
4
other (unspecified)
Common API Error Messages
Status Code
Status Message
Description
404
REQUESTED_URL_NOT_FOUND
API Route not found in request
413
FILE_IS_TOO_LARGE: (more than 2 MB)
The file size is too large
416
METHOD_NOT_ALLOWED
Method name (GET, POST) in the URL is incorrect.
427
LONG_TIME_TO_PROCESS
The server is processed for a long time.
428
LONG_TIME_TO_REQUEST
The client is waiting in the queue for a long time.
461
NO_FILE_ATTACHED
No file attached.
462
ATTACH_ONE_IMAGE_AT_A_TIME
Multiple input images
560
SERVER_IS_BUSY:
(Please try again in a few seconds.)
Server is working on many requests.
Error Message
404
413
416
427
428
461
462
560
1
{
2
    "error_message": "REQUESTED_URL_NOT_FOUND"
3
}
Copied!
1
{
2
    "error_message": "FILE_IS_TOO_LARGE: (more than 2 MB)"
3
}
Copied!
1
{
2
    "error_message": "METHOD_NOT_ALLOWED"
3
}
Copied!
1
{
2
    "error_message": "LONG_TIME_TO_PROCESS"
3
}
Copied!
1
{
2
    "error_message": "LONG_TIME_TO_REQUEST"
3
}
Copied!
1
{
2
    "error_message": "NO_FILE_ATTACHED"
3
}
Copied!
1
{
2
    "error_message": "ATTACH_ONE_IMAGE_AT_A_TIME"
3
}
Copied!
1
{
2
    "error_message": "ERVER_IS_BUSY: (Please try again in a few seconds.)"
3
}
Copied!

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Face Passive Liveness Detection

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Contents

OCR Reason Codes

Signature Reason Codes

Common API Error Messages