API Error Message

OCR Reason Codes

Status Code
Status Message
Description

400

Field not detected

If a specific field is not detected or not present on the image

401

Couldn't read the field

If the field is detected but not clear to recognize

402

Tilted image / bad lightning / rotated image

If the image is rotated or the lightning is bad or not clear image

403

Multiple account numbers detected

If more than one account number is present on the bank book

404

Couldn't find the bank name

If the bank book name/logo is hidden or not present on the image or if the specific bank is not supported by the ocr

601

Other (unspecified)

Unknown reason

602

Invalid Image

if the image is not bank book image or if the image is not clear

Common API Error Messages

Status Code
Status Message
Description

404

REQUESTED_URL_NOT_FOUND

API Route not found in request

413

FILE_IS_TOO_LARGE: (more than 2 MB)

The file size is too large

416

METHOD_NOT_ALLOWED

Method name (GET, POST) in the URL is incorrect.

427

LONG_TIME_TO_PROCESS

The server is processed for a long time.

428

LONG_TIME_TO_REQUEST

The client is waiting in the queue for a long time.

461

NO_FILE_ATTACHED

No file attached.

462

ATTACH_ONE_IMAGE_AT_A_TIME

Multiple input images

560

SERVER_IS_BUSY:

(Please try again in a few seconds.)

Server is working on many requests.

Error Message

{
    "error_message": "REQUESTED_URL_NOT_FOUND"
}

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