API Error Message

OCR Reason Codes

Status Code	Status Message	Description
400	Field not detected	If a specific field is not detected or not present on the image
401	Couldn't read the field	If the field is detected but not clear to recognize
402	Tilted image / bad lightning / rotated image	If the image is rotated or the lightning is bad or not clear image
403	Multiple account numbers detected	If more than one account number is present on the bank book
404	Couldn't find the bank name	If the bank book name/logo is hidden or not present on the image or if the specific bank is not supported by the ocr
601	Other (unspecified)	Unknown reason
602	Invalid Image	if the image is not bank book image or if the image is not clear

Common API Error Messages

Status Code	Status Message	Description
404	REQUESTED_URL_NOT_FOUND	API Route not found in request
413	FILE_IS_TOO_LARGE: (more than 2 MB)	The file size is too large
416	METHOD_NOT_ALLOWED	Method name (GET, POST) in the URL is incorrect.
427	LONG_TIME_TO_PROCESS	The server is processed for a long time.
428	LONG_TIME_TO_REQUEST	The client is waiting in the queue for a long time.
461	NO_FILE_ATTACHED	No file attached.
462	ATTACH_ONE_IMAGE_AT_A_TIME	Multiple input images
560	SERVER_IS_BUSY: (Please try again in a few seconds.)	Server is working on many requests.

Error Message

404

{
    "error_message": "REQUESTED_URL_NOT_FOUND"
}

413

{
    "error_message": "FILE_IS_TOO_LARGE: (more than 2 MB)"
}

416

{
    "error_message": "METHOD_NOT_ALLOWED"
}

427

{
    "error_message": "LONG_TIME_TO_PROCESS"
}

428

{
    "error_message": "LONG_TIME_TO_REQUEST"
}

461

{
    "error_message": "NO_FILE_ATTACHED"
}

462

{
    "error_message": "ATTACH_ONE_IMAGE_AT_A_TIME"
}

560

{
    "error_message": "ERVER_IS_BUSY: (Please try again in a few seconds.)"
}